Arpan D.
About Arpan D.
Arpan D. is the Regional Manager of Enterprise Sales for East India and Bangladesh at Gupshup, where he focuses on developing business strategies and enhancing customer engagement through AI-powered messaging solutions. He has extensive experience in sales and business development across various companies, including Reliance Communications, Air India, and Paytm.
Current Role at Gupshup
Arpan D. serves as the Regional Manager for Enterprise Sales focusing on East India and Bangladesh at Gupshup. He has held this position since 2021. In this role, he is responsible for helping enterprises and brands develop communication products utilizing AI-powered messaging platforms and chatbots. His responsibilities include maintaining service delivery levels and developing new business models to enhance customer engagement.
Previous Experience in Sales and Business Development
Before joining Gupshup, Arpan D. accumulated extensive experience in sales and business development across various companies. He worked at Voxvalley Technologies as an Enterprise Business Manager for the APAC region from 2020 to 2021. Prior to that, he was with Paytm as a Deputy Sales Manager in Mobile Marketing & Advertising from 2019 to 2020. His career also includes a four-year tenure at IMImobile as an Enterprise Manager in SaaS Sales from 2015 to 2019.
Educational Background
Arpan D. holds a Bachelor of Commerce (B.Com) degree with a focus on Accounts from the University of Calcutta. He furthered his education by obtaining a Master of Business Administration (MBA) with a specialization in Marketing from the International School of Business in Kolkata. This educational foundation supports his expertise in sales and business strategy.
Expertise in SaaS and CPaaS
Arpan D. possesses in-depth knowledge and hands-on experience in both pre-sales and post-sales processes, particularly in Software as a Service (SaaS), Communications Platform as a Service (CPaaS), and Unified Communications as a Service (UCaaS) applications. His expertise includes a strong focus on CPaaS platform sales, which emphasizes enhancing customer engagement through conversational messaging platforms.
Career Progression and Internships
Arpan D. began his career with a summer internship at Air India Limited in 2009, where he gained initial exposure to marketing. He then worked at Reliance Communications as a Senior Corporate Business Development Executive for one year in Kolkata. Following this, he held the position of Assistant Manager for Enterprise SaaS Sales at Karix from 2011 to 2015, marking the beginning of his specialization in enterprise sales.