Ashutosh Singh
About Ashutosh Singh
Ashutosh Singh is a Manager in Client Solutions at Gupshup, with a background in customer success and business development across various companies, including BYJU'S, Adobe, and Unacademy. He holds a Bachelor of Engineering in Mechanical Engineering from Siddaganga Institute of Technology and has expertise in Conversational AI and user research.
Current Role at Gupshup
Ashutosh Singh serves as the Manager of Client Solutions at Gupshup, a position he has held since 2023. In this role, he focuses on developing and implementing customer-centric solutions, leveraging his expertise in Conversational AI and user research. His responsibilities include managing client relationships and ensuring successful project execution.
Previous Experience at BYJU'S
Prior to his current role, Ashutosh worked at BYJU'S (Think & Learn Pvt. Ltd.) as a Business Development Associate from 2017 to 2019. During his two years in Bengaluru, he contributed to business growth initiatives and developed skills in customer engagement and sales strategies.
Experience at Verloop.io
Ashutosh was employed at Verloop.io as a Customer Success Manager from 2022 to 2023. In this role, he focused on enhancing customer satisfaction and retention, applying his knowledge of user research to improve client interactions and service delivery.
Education and Expertise
Ashutosh Singh earned a Bachelor of Engineering (BE) in Mechanical Engineering from Siddaganga Institute of Technology, where he studied from 2013 to 2017. His educational background supports his expertise in Conversational AI and user research, which are key areas of interest in his professional career.
Career Path and Skills
Throughout his career, Ashutosh has developed a versatile skill set that includes customer advocacy, project implementation, marketing, and scrum methodologies. His experience spans various roles, including a Customer Success Manager at Adobe and a Category Associate at Unacademy, showcasing his adaptability in different business environments.