Cathie Sharleen Pinto
About Cathie Sharleen Pinto
Cathie Sharleen Pinto is a Product Manager at Gupshup, with a diverse background in technical support and product management. She has worked in various roles across multiple companies, including Hewlett-Packard and Zycus, and holds degrees in Computer Science and Business Administration.
Current Role as Product Manager
Cathie Sharleen Pinto currently holds the position of Product Manager at Gupshup, a role she has been in since 2022. In this capacity, she leverages her extensive background in customer success management to enhance product offerings and meet user needs. Her transition into product management reflects her ability to integrate technical knowledge with managerial skills, ensuring that products align with market demands.
Previous Experience at Gupshup
Prior to her current role, Cathie worked at Gupshup as an Associate Product Manager from 2020 to 2022. During this time, she contributed to product development and strategy, building on her technical presales experience from her earlier tenure at the company in 2019. This progression illustrates her growth within the organization and her commitment to advancing her career in product management.
Technical Support and Engineering Background
Cathie has a solid foundation in technical support and engineering, having worked as a Technical Support Engineer at Hewlett-Packard from 2011 to 2014. Her experience in this role involved core operations in Bangalore, India. Additionally, she has held various technical positions, including roles at Aspect Software and Zycus, where she focused on incident management and technical account management.
Educational Background
Cathie holds a Bachelor of Engineering (B.E.) in Computer Science from Visvesvaraya Technological University, which she completed from 2007 to 2011. She further advanced her education by obtaining a Master of Business Administration (MBA) in Business Administration and Cloud Computing from Dublin Business School in 2015. Her educational qualifications support her technical and managerial expertise in her current role.
Diverse Work Experience
Cathie's career spans various roles across multiple industries, including positions as an Inventory Auditor Specialist at RGIS and an Associate Consultant at Capgemini. This diverse experience in both B2C and B2B environments has equipped her with a broad perspective on customer needs and product development, enhancing her effectiveness in product management.