Chandru Sethuraman
About Chandru Sethuraman
Chandru Sethuraman is an Assistant Sales Manager at Gupshup, where he has contributed to the development of new features for WhatsApp and automated processes for enterprises. He has extensive experience in SaaS sales and has held various roles in customer service and business development across multiple companies in Chennai, India.
Current Role at Gupshup
Chandru Sethuraman serves as the Assistant Sales Manager at Gupshup, a position he has held since 2022 in Chennai, Tamil Nadu, India. In this role, he contributes to the company's initiatives in automating transactions, customer support, and marketing processes for enterprises. He plays a significant part in Gupshup's collaboration with WhatsApp as a key beta partner, helping to test and shape new features such as Media Templates and Interactive Buttons.
Previous Work Experience
Chandru has a diverse work history that includes various roles in sales and customer support. He worked at Sutherland as a Senior Consultant for one year from 2016 to 2017 in Chennai. Prior to that, he was a Customer Service Executive and Technical Support Executive at IV Support Technologies from 2014 to 2015. He also held the position of Business Development Manager at TVS Next from 2019 to 2021. Additionally, he worked as a Senior Executive in Salesforce Business Solutions at both Self Employed and DemandBlue from 2018 to 2019.
Education and Expertise
Chandru studied at Hyderabad University for one year from 2007 to 2008. He specializes in SaaS sales, focusing on small and medium-sized businesses as well as enterprise clients. His expertise includes enabling businesses to create engaging conversational experiences across more than 30 messaging channels using a single API. He is part of a team that manages a messaging platform that handles over 6 billion messages per month, supporting over 50,000 businesses.