Himani Rana
About Himani Rana
Himani Rana is a Manager of Customer Onboarding at Gupshup, specializing in aligning WhatsApp Business API products with customer needs. She holds a Master's degree in Business Management and has experience in sales coordination and pre-sales operations.
Work at Gupshup
Himani Rana currently holds the position of Manager - Customer Onboarding at Gupshup, a role she has occupied since 2023. In this capacity, she focuses on integrating WhatsApp Business API products to align with customer requirements. Prior to this, she served as Assistant Manager - Pre Sales Operations at Gupshup from 2021 to 2023, where she worked in a hybrid model. Her experience at Gupshup emphasizes her commitment to enhancing customer engagement through effective onboarding processes.
Education and Expertise
Himani Rana has a solid educational background in business management. She earned her Master in Business Management from LS Patkar Varde College, completing her studies from 2017 to 2019. Additionally, she holds a Bachelor in Management Studies from the same institution, which she completed from 2013 to 2016. Currently, she is pursuing an MBA at KJSIM, where she integrates her academic knowledge with practical industry experience, further enhancing her expertise in client solutions and growth strategies.
Background
Before joining Gupshup, Himani Rana worked at Burhan Technology Co. Official as a Sales Coordinator from 2018 to 2021. This role provided her with foundational experience in sales operations, which she later applied in her positions at Gupshup. Her career trajectory reflects a consistent focus on customer engagement and operational efficiency within the technology sector.
Specialization in WhatsApp Business API
Himani Rana specializes in aligning WhatsApp Business API products to meet specific customer requirements. Her expertise in this area is complemented by her strong focus on client solutions and growth strategies related to the WhatsApp API. This specialization positions her as a key contributor to enhancing customer experiences and driving business growth through effective use of technology.