Joydeep Sengupta
About Joydeep Sengupta
Joydeep Sengupta is an Assistant Manager of Sales at GupShup, where he provides various communication services to enhance client engagement. He has over a decade of experience in sales and client servicing, with a background in telecommunications engineering and an MBA in marketing.
Work at Gupshup
Joydeep Sengupta has been employed at GupShup, a cloud messaging platform, since 2013, serving as Assistant Manager Sales. In this role, he provides value-added services to clients, including text SMS, voice SMS, email services, missed call/short code services, and toll-free/IVR services. His efforts focus on lead generation and enhancing customer engagement. Additionally, he promotes GupShup's customized smartphone app, cApp, which is designed to aid business promotion and customer interaction.
Previous Employment Experience
Before joining GupShup, Joydeep Sengupta worked at Tradeindia.com - Infocom Network Ltd as Executive-Client Servicing & Sourcing for seven months in 2012. He also held the position of Sr. Executive-Sales at mobiShastra Technologies Pvt Ltd for five months in 2012-2013. His roles in these companies involved client servicing and sales, contributing to his expertise in customer engagement and service delivery.
Education and Expertise
Joydeep Sengupta holds a Bachelor of Engineering (B.E.) in Telecommunications Engineering from Dayananda Sagar College of Engineering, where he studied from 2005 to 2009. He furthered his education by obtaining a Master of Business Administration (M.B.A.) in Marketing from the Institute of Management & Development, New Delhi, from 2010 to 2012. His educational background supports his roles in sales and marketing within the technology sector.
Background
Joydeep Sengupta completed his early education at St. Xaviers School in Durgapur, where he focused on Science from 1993 to 2003. He continued his education at D.A.V Model School in Durgapur from 2003 to 2005, also concentrating on Science. This foundational education laid the groundwork for his later studies in engineering and business management.
Skills in Communication Services
In his current role, Joydeep Sengupta facilitates the use of non-verbal communication modes among enterprises, addressing promotional and utility needs across various industries. His expertise in communication services enables businesses to enhance their customer engagement strategies effectively.