Kumar Anshul
About Kumar Anshul
Kumar Anshul is a Customer Success Manager with a diverse background in technology and business. He has held positions at notable companies including Flipkart, worxogo, and Gupshup, and possesses a CFA Level 1 certification.
Current Role at Gupshup
Kumar Anshul currently serves as a Customer Success Manager at Gupshup, a position he has held since 2021. In this role, he focuses on ensuring customer satisfaction and success, leveraging his extensive experience in managing client relationships. His work involves collaborating with enterprise clients to enhance their experience with Gupshup's services, particularly in sectors such as BFSI, Retail, e-commerce, and Edtech.
Previous Experience at Flipkart
Before joining Gupshup, Kumar Anshul worked at Flipkart as a Business Partner in Investor Relations from 2015 to 2016. During his tenure in the Bangalore Area, he contributed to the company's efforts in managing investor relationships, which provided him with valuable insights into the e-commerce sector.
Professional Background in Customer Success
Kumar Anshul has a solid background in customer success management. He worked at worxogo as a Customer Success Manager from 2019 to 2021, where he focused on client engagement and satisfaction. Additionally, he served as a Consultant Client Success at I-PAC from 2018 to 2019, further enhancing his expertise in managing client relationships across various industries.
Educational Qualifications
Kumar Anshul holds a Master of Business Administration (MBA) in International Business from the Indian Institute of Foreign Trade, which he completed from 2013 to 2015. He also studied at the Oxford Princeton Programme, where he completed courses in Discovering Hedging and Introduction to Forward & Swaps in 2011. His academic foundation is complemented by a Bachelor of Technology (BTech) in Information Technology from the National Institute of Technology Kurukshetra, earned between 2006 and 2010.
Certifications and Skills
Kumar Anshul possesses a CFA Level 1 certification, demonstrating his foundational knowledge in financial analysis and investment management. His diverse skill set combines technical expertise from his BTech in Information Technology with strategic business insights gained from his MBA, enabling him to effectively manage customer success in various sectors.