Kunal Moon
About Kunal Moon
Kunal Moon serves as the Associate Director for BFSI at Gupshup, where he manages a significant portfolio focused on key accounts in various sectors. He has over nine years of experience in the BFSI, aviation, and IT industries, specializing in digital services and customer experience enhancement.
Current Role at Gupshup
Kunal Moon currently holds the position of Associate Director - BFSI at Gupshup, a role he has occupied since 2022. In this capacity, he manages a portfolio with a revenue size of at least $30 million ARR. His focus is on key accounts in various sectors, including banking, insurance, financial institutions, OTT, and healthcare. Kunal's expertise lies in helping financial institutions create engaging conversational experiences across more than 30 messaging channels through a single API.
Previous Experience at Gupshup
Prior to his current role, Kunal served as Senior Manager - Account Management & Sales - BFSI at Gupshup from 2021 to 2022. During this year, he was responsible for managing client relationships and driving sales initiatives within the BFSI sector. His work contributed to the development of omni-channel messaging solutions that enhance customer experiences.
Career Background
Kunal Moon has over 9 years of experience in the BFSI, aviation, and IT industries. His career includes roles such as Sales Account Manager at NSEIT LIMITED, Channel Account Manager at Axis Bank, and Client Success Manager at Phonon Communications Pvt Ltd. He also worked as a freelance consultant, providing business consulting services from 2017 to 2020.
Education and Expertise
Kunal holds a Master of Business Administration (MBA) from the Indian Institute of Management, Calcutta, where he studied Marketing/Marketing Management from 2013 to 2015. He also earned a Bachelor of Technology (BTech) in Computer Engineering from COEP Technological University between 2007 and 2011. His educational background supports his expertise in delivering innovative solutions in the BFSI sector.
Public Speaking Engagements
In 2021, Kunal participated as a TEDx Speaker at TEDxYCCE, where he delivered a talk titled 'Break the Goals, Create the Experience.' This engagement highlights his ability to communicate effectively and share insights on goal-setting and experiential learning.