Leela Desai
About Leela Desai
Leela Desai is a Senior Project Manager with extensive experience in software engineering and project management across various companies. She has a strong background in artificial intelligence and machine learning, and currently works at Gupshup in Chennai, India.
Current Role at Gupshup
Leela Desai serves as a Senior Project Manager at Gupshup, having joined the company in 2023. In this role, she is responsible for overseeing project management tasks and ensuring the successful delivery of projects. Her work focuses on enhancing communication solutions and automation for businesses.
Previous Experience in Project Management and Engineering
Leela Desai has held various positions in project management and software engineering. She worked at Innovaccer as a Senior Technical Program Manager from 2021 to 2023. Prior to that, she served as Associate Vice President at NatWest Group from 2015 to 2018, and as Lead Product at Active.Ai from 2018 to 2021. Her earlier roles include Team Lead at Tagit Pte Ltd and Senior Software Engineer at IBS Software Services.
Educational Background in Artificial Intelligence
Leela Desai has pursued advanced studies in Artificial Intelligence and Machine Learning. She completed a Post Graduate Program at The University of Texas at Austin and another at Great Lakes Institute of Management, both from 2019 to 2020. She also holds a Bachelor's Degree in Electronics and Communication from Sri Muthukumaran Institute Of Technology, completed in 2007.
Technical Skills and Expertise
Leela Desai possesses extensive technical skills, particularly in managing messaging APIs across multiple channels, including SMS, Voice, WhatsApp, and Google RCS. She has experience delivering over 7 billion messages per month through a carrier-grade platform and specializes in building AI/ML powered conversational experiences. Her focus includes creating automation solutions for marketing, sales, and support.
Career Timeline and Key Positions
Leela Desai's career spans multiple roles in the technology sector. She began as a Software Engineer at IBS Software Services from 2007 to 2010, followed by positions at Infosys Limited as a Senior Software Engineer and Technology Analyst. Her career includes significant roles at Tagit Pte Ltd, Active.Ai, and NatWest Group, leading to her current position at Gupshup.