Madhura Salvi
About Madhura Salvi
Madhura Salvi is a Senior Executive in Customer Onboarding at Gupshup, where she has worked since 2023. She has a background in mechanical engineering and extensive experience in client management and product operations.
Current Role in Customer Onboarding
Madhura Salvi currently holds the position of Senior Executive in Customer Onboarding at Gupshup. She has been in this role since 2023, contributing to the company's efforts in enhancing client experiences and ensuring effective onboarding processes. Her responsibilities include managing client relationships and facilitating communication between sales and product teams to streamline onboarding.
Previous Experience at Gupshup
Prior to her current position, Madhura worked at Gupshup as a Senior Executive in GIP Operations from 2021 to 2023. During her tenure, she focused on operational efficiency and client management, playing a key role in bridging the gap between various departments to enhance service delivery.
Educational Background in Mechanical Engineering
Madhura Salvi earned her Bachelor’s degree in Mechanical Engineering from the University of Mumbai, completing her studies from 2010 to 2014. This educational background has equipped her with analytical and technical skills that she applies in her professional roles.
Experience in Live Entertainment and Operations
Before joining Gupshup, Madhura gained experience in the entertainment and operations sectors. She worked at BookMyShow as an Executive in Live Entertainment from 2019 to 2020 and at Burrp! as an Operations Executive from 2017 to 2019. These roles helped her develop skills in client management and operational processes.
Skills in Data Analysis and Strategic Planning
Madhura possesses strong skills in analyzing complex data, which she utilizes to inform strategic planning and decision-making processes. Her ability to interpret data effectively supports her roles in client onboarding and operational management.