Nethaji T M
About Nethaji T M
Nethaji T M is a Technical Lead with extensive experience in software development and chatbot technology, currently working at Gupshup since 2020. He has held previous positions at Clayfin, Fiserv, Tata Consultancy Services, and E2 Infosystems Ltd, contributing to various projects in customer engagement and conversational experiences.
Current Role at Gupshup
Nethaji T M currently serves as a Technical Lead at Gupshup, a position he has held since 2020. He works remotely from Chennai, Tamil Nadu, India. In this role, he oversees various technical projects and initiatives, contributing to the development of messaging and chatbot solutions.
Previous Experience at Clayfin
Before joining Gupshup, Nethaji worked at Clayfin as a Technical Lead for a period of 9 months in 2020. His responsibilities included leading technical teams and managing projects focused on enhancing customer engagement through technology.
Experience at Fiserv
Nethaji was employed at Fiserv as a Software Engineer from 2015 to 2019, where he gained significant experience in software development. His tenure at Fiserv lasted for 4 years, during which he contributed to various projects aimed at improving financial technology solutions.
Background at Tata Consultancy Services
Nethaji spent 9 years at Tata Consultancy Services as an Assistant Consultant from 2005 to 2014. His work involved on-site projects in Chennai, Tamil Nadu, India, where he developed skills in consulting and project management within the IT sector.
Education and Expertise
Nethaji holds a Bachelor's Degree in Mechanical Engineering from the University of Madras. His educational background provides a strong foundation for his technical expertise, particularly in software development and project leadership within the technology industry.
Chatbot Development Initiatives
Throughout his career, Nethaji has overseen the creation of customized chatbot journeys. He has led the development of Virtual Chat Assistance tools specifically designed for Retail and Corporate Banks, enhancing customer engagement on both desktop and mobile platforms. His work includes utilizing user feedback to optimize conversational experiences.