Prathamesh Walvaikar
About Prathamesh Walvaikar
Prathamesh Walvaikar serves as the Assistant Manager of Customer Support at Gupshup, where he has worked since 2022. He has a strong background in client coordination and back-end operations, and he is fluent in Hindi, which aids his communication with a diverse customer base.
Work at Gupshup
Prathamesh Walvaikar has been employed at Gupshup since 2018, initially serving as a Customer Service Executive until 2021. He then advanced to the role of Senior Customer Support, where he worked for two years before becoming the Assistant Manager Customer Support in 2022. His tenure at Gupshup spans over five years, during which he has developed expertise in client coordination and back-end operations within the IT and services sector.
Education and Expertise
Prathamesh Walvaikar studied at Mumbai University from 2013 to 2016, earning a degree that laid the foundation for his career in customer support. He also completed his secondary education at Cardinal Gracias High School, focusing on Business and Commerce. His educational background supports his expertise in client coordination and back-end operations, which are essential in the customer support domain.
Achievements
During his career at Gupshup, Prathamesh received appreciation from the Chief Operating Officer for his outstanding performance in customer support. This recognition highlights his commitment to delivering high-quality service and his ability to effectively manage customer interactions.
Language Proficiency
Prathamesh is fluent in Hindi, which enhances his ability to communicate with a diverse customer base. This language proficiency is particularly valuable in a multicultural environment, allowing him to connect with clients from various backgrounds.