Rajnik Bauva
About Rajnik Bauva
Rajnik Bauva is a Senior Manager of Customer Success at Gupshup, where he has worked since 2024. He holds a Bachelor of Engineering in Computer Engineering from the University of Mumbai and has extensive experience in customer success roles across various companies.
Work at Gupshup
Rajnik Bauva serves as the Senior Manager of Customer Success at Gupshup, a role he has held since 2024. In this position, he focuses on enhancing customer satisfaction and ensuring successful implementation of Gupshup's messaging solutions. His responsibilities include managing customer relationships and driving customer engagement strategies.
Education and Expertise
Rajnik Bauva earned a Bachelor of Engineering (BE) degree in Computer Engineering from the University of Mumbai. His educational background provides a solid foundation for his career in customer success, where technical knowledge is essential for addressing client needs and facilitating effective communication between technical teams and customers.
Professional Background
Rajnik Bauva has extensive experience in customer success roles across various companies. He worked at Haptik as a Customer Success Manager 2 from 2022 to 2024. Prior to that, he held the position of Key Account Manager at Resulticks from 2021 to 2022. His career also includes significant roles at Mobisy Technologies Pvt. Ltd., where he served as AVP Customer Success and Customer Success Manager from 2016 to 2020, and at LeadSquared as Regional Manager - Customer Success from 2020 to 2021.
Career Progression
Rajnik Bauva's career in customer success has shown a steady progression through various roles and responsibilities. Starting as a Customer Success Manager at Mobisy Technologies Pvt. Ltd., he advanced to AVP Customer Success. His subsequent positions at LeadSquared and Resulticks further developed his expertise in managing customer relationships and driving customer satisfaction, leading to his current role at Gupshup.