Sangeeta Gupta
About Sangeeta Gupta
Sangeeta Gupta is an Assistant Manager with an MBA specializing in marketing and finance. She has over eight years of experience in customer service, collections, and KYC processes, having previously worked at Square Yards and Knowlarity.
Work at Gupshup
Currently, Sangeeta Gupta serves as an Assistant Manager at Gupshup, a role she has held since 2022. In this position, she utilizes her extensive experience in customer service and KYC processes to enhance operational efficiency. Gupshup is known for its messaging and communication solutions, and Gupta's contributions are aligned with the company's objectives in delivering effective customer engagement.
Previous Experience at Square Yards
Before joining Gupshup, Sangeeta Gupta worked as a Deputy Manager at Square Yards from 2017 to 2022. During her five-year tenure in Gurugram, Haryana, she was involved in various aspects of customer service and operational management, which contributed to the company's growth in the real estate sector.
Experience at Knowlarity - Cloud Communications
Sangeeta Gupta has prior experience as a Senior Executive Officer at Knowlarity - Cloud Communications, where she worked from 2013 to 2017. In this role, she focused on customer service and operational support, further developing her skills in communication and client relations within the cloud services industry.
Education and Expertise
Sangeeta Gupta holds an MBA with a dual specialization in marketing and finance, which she completed at Uttarakhand Technical University from 2009 to 2011. She also earned a Bachelor of Commerce (BCom) from Hemwati Nandan Bahuguna Garhwal University between 2006 and 2009. Her educational background is complemented by a high school diploma from Doon Valley Public School, where she studied Business/Commerce.
Professional Skills and Background
With over eight years of experience, Sangeeta Gupta has developed a strong background in collections and payments, revenue assurance, billing and invoicing, back-end MIS support, customer service, and KYC processes. Her diverse skill set enables her to effectively manage various operational tasks and contribute to organizational success.