Tejal Kadam
About Tejal Kadam
Tejal Kadam is a Manager of Business Operations at Gupshup, where she focuses on revenue retention and growth through up-selling and cross-selling opportunities. She holds an MBA in Marketing from Welingkar Institute of Management and has over a decade of experience in business operations and marketing analytics.
Work at Gupshup
Tejal Kadam has been serving as the Manager of Business Operations at Gupshup since 2013. In this role, she plays a vital part in revenue retention and growth by identifying up-selling and cross-selling opportunities. She coordinates with various departments to analyze trends in Management Information Systems (MIS), which aids in enhancing business understanding. Tejal also manages long-term client engagement by developing response tracking and optimizing marketing campaigns. Her responsibilities include preparing detailed revenue and volume reports for senior management, covering SMS, Email, and Voice channels.
Education and Expertise
Tejal Kadam holds a Master of Business Administration (MBA) in Marketing from Welingkar Institute of Management, which she completed from 2014 to 2017. Prior to this, she earned a Master of Commerce (M.Com) in Business Management from the University of Mumbai, studying from 2011 to 2012. Her academic background also includes a Bachelor's degree in Banking and Insurance from Royal College, completed from 2006 to 2010. Tejal began her educational journey with SSC from Shailendra E Society.
Background
Tejal Kadam began her professional career at HSBC, where she worked as a Marketing Analyst from 2010 to 2013. During her time at HSBC, she gained experience in marketing analytics, which contributed to her expertise in business operations. Her transition to Gupshup allowed her to leverage her analytical skills in a managerial capacity, focusing on business operations and client engagement.
Achievements
In her role at Gupshup, Tejal Kadam has developed case studies for new solutions tailored to key clients, supporting the marketing team in their initiatives. She has been instrumental in managing long-term client relationships and optimizing marketing campaigns. Her work involves preparing comprehensive reports that provide insights into revenue and volume across various communication channels, contributing to informed decision-making at the senior management level.