Jessica Denise López Adalid
About Jessica Denise López Adalid
Jessica Denise López Adalid is an experienced Account Manager at GuruHotel, where she has worked since 2022. With over nine years in the hospitality industry, she has held various roles in revenue management and customer service across multiple well-known organizations.
Work at GuruHotel
Jessica Denise López Adalid has been serving as an Account Manager at GuruHotel since 2022. In this role, she is responsible for managing client accounts and ensuring customer satisfaction. Her position involves collaborating with various teams to enhance service delivery and optimize client relationships.
Previous Experience in Hospitality
Jessica has over nine years of experience in the hospitality industry, with a focus on hotel revenue and customer service. She has held several positions, including Senior Customer Service Executive at Wiwiurka, Associate Revenue Manager at Elevate Rooms, and Revenue Specialist at Hilton. Her diverse roles have equipped her with expertise in reservations, front desk operations, revenue management, and loyalty programs.
Educational Background
Jessica studied at Universidad Tecmilenio, where she earned a Master's degree in Business Administration with a specialization in Human Resources from 2017 to 2019. She also holds a Bachelor's degree in Hospitality Business Administration from Universidad del Valle de México, which she completed from 2009 to 2013. Her educational background supports her professional expertise in the hospitality sector.
Skills and Expertise
Jessica possesses strong communication skills and attention to detail, which are essential for her roles in the hospitality industry. These skills enable her to effectively collaborate with different teams and build relationships with clients. Her extensive experience in various hotel operations has further enhanced her capabilities in customer service and revenue management.