Mikaela Miller
About Mikaela Miller
Mikaela Miller serves as a Customer Success Coordinator at Gym Launch, a position she has held since 2022. She previously worked as an Onboarding & Client Retention Specialist at the same company and holds a Bachelor of Arts in Communications Studies from SUNY New Paltz.
Work at Gym Launch
Mikaela Miller has been employed at Gym Launch since 2022, serving as a Customer Success Coordinator. In this role, she focuses on ensuring client satisfaction and fostering positive relationships with customers. Prior to her current position, she worked at Gym Launch as an Onboarding & Client Retention Specialist from 2021 to 2022. In this capacity, she was responsible for guiding new clients through the onboarding process and implementing strategies to enhance client retention.
Education and Expertise
Mikaela Miller holds a Bachelor of Arts degree in Communications Studies with a concentration in Organizational Communications from SUNY New Paltz. She studied there from 2017 to 2020. Before attending SUNY New Paltz, she studied Social Sciences at SUNY Orange from 2015 to 2017. Her educational background equips her with skills in communication and organizational strategies relevant to her roles in customer success.
Background
Mikaela Miller began her higher education journey at SUNY Orange, where she studied Social Sciences for two years from 2015 to 2017. She then transferred to SUNY New Paltz, completing her degree in Communications Studies. Her academic focus on organizational communications has informed her professional approach in her roles at Gym Launch.
Professional Experience
Mikaela Miller has accumulated valuable experience in customer success and client management through her roles at Gym Launch. Starting as an Onboarding & Client Retention Specialist, she developed skills in client engagement and support. Her transition to Customer Success Coordinator reflects her growth within the company and her commitment to enhancing the client experience.