Sarah Perez, M.S.
About Sarah Perez, M.S.
Sarah Perez, M.S., is a Customer Success Manager at HAAS Alert, where she has worked since 2023. She has a diverse background in healthcare and training, with extensive experience in the United States Air Force.
Work at HAAS Alert
Sarah Perez has been serving as a Customer Success Manager at HAAS Alert since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring that clients effectively utilize the company's services. Her background in training and operational management contributes to her ability to address customer needs and improve service delivery.
Education and Expertise
Sarah Perez holds multiple degrees and certifications. She earned an Associate's degree in Practical Nursing from the Community College of the Air Force. She also completed a Bachelor's degree and a Master's degree in Sports and Health Sciences from American Military University. Additionally, she received a Health and Wellness Coach Certificate from Catalyst Coaching Institute. Her educational background supports her expertise in health, wellness, and training.
Background in the United States Air Force
Sarah Perez has a substantial background in the United States Air Force, where she held various positions over a decade. She served as an Executive Assistant from 2013 to 2023, providing advisory services to senior leadership. She was the Director of Education and Training from 2015 to 2023, where she developed training techniques to enhance job performance. Additionally, she worked as a Direct Supervisor of Ambulance Operations and Family Health Clinic, demonstrating her leadership and operational skills.
Professional Experience as a Safety Consultant
In 2022, Sarah Perez worked as a Safety Consultant at FOCUS MANAGEMENT ASSOCIATES LLC for three months in Chicago, Illinois. In this role, she applied her expertise in safety management and training to improve organizational practices. Her experience in this position complements her extensive background in the military and customer success.
Training and Development Skills
Sarah Perez possesses advanced skills in developing and managing training schedules. She has a proven track record of customizing courses to enhance learning retention and effectiveness. Her analytical abilities were demonstrated through her work with statistical data to clarify training status reports, where she provided key recommendations for improvement.