Alison Aranda Ruiz
About Alison Aranda Ruiz
Alison Aranda Ruiz is a Customer Success Manager at HackerOne, where she has worked since 2023. She has a diverse background in cybersecurity, education, and customer support, holding a Master of Science in Cybersecurity from Boston College.
Work at HackerOne
Alison Aranda Ruiz has been employed at HackerOne as a Customer Success Manager since 2023. In this role, she manages vulnerability disclosure programs, focusing on coordinated disclosure and bug bounty initiatives. She also assists in managing a rigorous product security program, ensuring that high standards of security are maintained throughout product development. Her responsibilities include administering end user awareness programs through various training platforms, which enhance cybersecurity knowledge across the organization.
Education and Expertise
Alison Aranda Ruiz holds a Master of Science in Cybersecurity from Boston College, which she completed from 2019 to 2020. She also earned a Bachelor of Arts in Islamic Civilizations and Societies and Hispanic Studies from Boston College, studying from 2013 to 2017. Her educational background provides her with a strong foundation in cybersecurity management, complemented by her diverse experience in customer support and training.
Background
Alison Aranda Ruiz has a diverse professional background that includes roles in non-profits, fundraising, customer support, and translation. She has worked in various capacities, including as a Product Security Analyst and Analyst in Governance, Risk, & Compliance at Stanley Black & Decker, Inc. Additionally, she has experience as an Information Security and Compliance Specialist and Product Trainer at Smartsheet. Her early career included positions as a Lifeguard and Swim Instructor at Boston College and as an Executive Assistant at Innovest Capital, Inc.
Previous Work Experience
Before joining HackerOne, Alison Aranda Ruiz held several positions that contributed to her expertise in cybersecurity and customer support. She worked at Smartsheet as a Technical Customer Support Specialist and later as an Information Security and Compliance Specialist. At Stanley Black & Decker, Inc., she served as a Product Security Analyst and Analyst in Governance, Risk, & Compliance. Her experience also includes roles at Boston College as a Teaching Assistant and Resident Assistant, where she supported students and faculty.
Language Proficiency
Alison Aranda Ruiz is fluent in Spanish, which enhances her ability to communicate and collaborate effectively in multilingual environments. This language proficiency supports her work in cybersecurity management, particularly in roles that require interaction with diverse teams and stakeholders.