Allison Orkney
About Allison Orkney
Allison Orkney is a Program Manager with a background in education and customer success management. She has worked in various roles including teaching and business operations, and currently serves as the Lead Customer Success Manager at Remedly in San Francisco.
Current Role at Remedly
Allison Orkney serves as the Lead Customer Success Manager at Remedly, a position she has held since 2018. In this role, she focuses on ensuring customer satisfaction and successful implementation of the company's solutions. Her background in education allows her to understand client needs effectively, contributing to the overall success of the organization. Remedly specializes in providing technology solutions for the healthcare sector, and Orkney's expertise in both education and medical technology enhances her ability to support clients.
Previous Experience at Summit Public Schools
Allison Orkney worked as a Teacher at Summit Public Schools for 11 months from 2016 to 2017. This public charter network in California provided her with valuable experience in K-12 education. During her tenure, she developed skills in curriculum creation tailored for diverse student needs. This experience laid the foundation for her transition into customer success management, where she applies her educational insights to the tech industry.
Educational Background
Allison Orkney earned a Bachelor of Applied Science in Teaching, Elementary Education from The University of Texas at Austin. She attended the university from 2008 to 2011, completing her degree in three years. This educational background equipped her with the knowledge and skills necessary for her initial roles in teaching and later in customer success management.
Career Progression and Roles
Allison Orkney has held various positions in both education and business operations. After her teaching role at Summit Public Schools, she worked as a Business Operations Associate at Homeshare for nine months in 2017. Prior to that, she served as an Interventionist and Teacher at Round Rock Independent School District in 2012. Her early career also included a role in promotions at West Campus Books and a brief stint as a lifeguard at SeaWorld in 2009. This diverse experience has contributed to her multifaceted skill set.
Skills and Expertise
Allison Orkney possesses skills in curriculum creation specifically tailored for K-12 education. Her transition from teaching to customer success management demonstrates her ability to leverage her educational experience in the tech industry. Additionally, she has developed expertise in both educational and medical technology sectors, allowing her to effectively address the needs of clients in these fields.