Alvin N.
About Alvin N.
Alvin N. is a Senior Manager of Customer Success Operations at HackerOne, where he has worked since 2021. He has extensive experience in customer success and business development, having held various roles in multiple companies in the San Francisco Bay Area.
Current Role in Customer Success Operations
Alvin N. currently holds the position of Senior Manager - Customer Success Operations at HackerOne. He has been in this role since 2021 and is based in San Francisco, California. In this capacity, he oversees customer success initiatives and operations, ensuring that clients receive optimal support and engagement.
Previous Experience at HackerOne
Before his current role, Alvin N. worked at HackerOne as a Senior Customer Success Manager from 2018 to 2021. During his three years in this position, he focused on enhancing customer relationships and driving satisfaction within the San Francisco Bay Area.
Career Background in Customer Success
Alvin N. has a diverse background in customer success management. He served as a Customer Success Manager at UserTesting from 2017 to 2018 and at 1-Page from 2015 to 2017. His experience in these roles contributed to his expertise in managing client accounts and fostering positive customer experiences.
Early Career in Business Development
Alvin N. began his professional journey as a Business Development Manager at ConnectSolutions Inc. from 2013 to 2014. He also worked as an Account Executive at PGi from 2012 to 2013. These roles provided him with foundational skills in business development and client engagement.
Educational Background
Alvin N. earned a Bachelor's Degree in Business Administration and Management from San Jose State University. His education has equipped him with the knowledge and skills necessary for his roles in customer success and business development.