Frances Ho
About Frances Ho
Frances Ho is a Senior Customer Success Manager at HackerOne, where she has worked since 2023. She holds an MBA from the University of California, Berkeley, and a BS from the same institution.
Work at HackerOne
Frances Ho has been serving as the Senior Customer Success Manager, Enterprise at HackerOne since 2023. In this role, she focuses on ensuring customer satisfaction and success within the enterprise segment. Her position is based in the San Francisco Bay Area, where she leverages her expertise to support clients in navigating HackerOne's offerings.
Education and Expertise
Frances Ho holds a Master of Business Administration (MBA) from the Haas School of Business at the University of California, Berkeley, which she completed from 2019 to 2022. Prior to her MBA, she earned a Bachelor of Science (BS) degree from the University of California, Berkeley, studying from 2008 to 2012. Her educational background provides her with a strong foundation in business principles and practices.
Background
Frances Ho completed her secondary education at Albany High School from 2004 to 2008. This early educational experience laid the groundwork for her subsequent academic achievements at the University of California, Berkeley, where she pursued both her undergraduate and graduate studies.
Professional Experience
Frances Ho has accumulated significant experience in customer success management, particularly in enterprise-level engagements. Her role at HackerOne reflects her commitment to enhancing customer relationships and driving successful outcomes for clients.