Josh Donlan
About Josh Donlan
Josh Donlan is a Senior Solutions Engineer at HackerOne, specializing in the security resiliency of complex environments. He has a background in customer success and consulting roles at companies such as NortonLifeLock, Oracle, and Gartner.
Current Role at HackerOne
Josh Donlan serves as a Senior Solutions Engineer at HackerOne, a position he has held since 2019. In this role, he focuses on enhancing security solutions by collaborating closely with the ethical hacking community. He links emerging security trends to partner goals, ensuring that the solutions provided align with the latest advancements in the industry. His expertise in testing the security resiliency of complex environments contributes to the effectiveness of HackerOne's offerings.
Previous Experience at NortonLifeLock
Prior to his current role, Josh worked at NortonLifeLock as a Principal Customer Success Account Manager from 2018 to 2019. This position was remote and lasted for one year. In this role, he was responsible for managing customer success initiatives, ensuring that clients received optimal value from their security solutions.
Experience at Oracle and Gartner
Josh has a background in consulting and customer success, having worked at Oracle as an Implementation Consultant (Contracted) in 2015 for eight months in the Baltimore, Maryland area. He also spent two years at Gartner as a Customer Success Manager from 2015 to 2017 in the Fort Myers, Florida area. Additionally, he held the position of Research Program Manager at Gartner for five months in 2017 to 2018, further enhancing his expertise in customer engagement and research.
Education and Expertise
Josh Donlan holds a Bachelor of Science (B.S.) in Business Management and Hospitality Management from Florida Gulf Coast University. He furthered his education by obtaining a Master of Science (MS) in Cybersecurity from the University of the Cumberlands. His academic background supports his specialization in testing the security resiliency of complex environments, equipping him with the knowledge necessary to address contemporary security challenges.