Kirsten Conatser
About Kirsten Conatser
Kirsten Conatser is an Information Technology Support Specialist with extensive experience in the tech industry, currently serving in multiple roles at Apple and other organizations in the San Francisco Bay Area. She possesses strong technical knowledge of CRM systems and has developed effective interpersonal skills throughout her career.
Work at HackerOne
Kirsten Conatser has been employed at HackerOne as an Information Technology Support Specialist since 2020. In this role, she provides technical support and assistance, leveraging her expertise in information technology to address various IT-related issues. Her position at HackerOne is part of her broader career in the technology sector, where she applies her strong technical knowledge and problem-solving skills.
Current Roles at Apple
Kirsten Conatser holds multiple positions at Apple, showcasing her versatility and commitment to customer service. She has served as a Genius since 2017, providing technical support and troubleshooting for Apple products. Additionally, she has been a Family Room Specialist since 2012, focusing on customer engagement and support. Furthermore, she has taken on the role of Genius Admin since 2014, managing administrative tasks within the Genius Bar. Her long tenure at Apple reflects her dedication to the company's mission and customer satisfaction.
Experience at Ignition
Since 2018, Kirsten Conatser has worked as an IT Consultant at Ignition in the San Francisco Bay Area. In this capacity, she applies her technical skills to support clients with various IT needs. Her experience in this role complements her extensive background in information technology and customer service, allowing her to effectively assist clients in achieving their IT goals.
Background in Retail at Neiman Marcus
Kirsten Conatser began her career in retail as a Sales Associate at Neiman Marcus, where she worked from 2006 to 2010. This role provided her with foundational customer service skills and experience in a fast-paced retail environment. Her time at Neiman Marcus contributed to her strong interpersonal skills, which she has since applied in her technology-focused roles.
Education and Expertise
Kirsten Conatser studied at San Jose City College, where she achieved a degree in Information Technology. Her educational background has equipped her with strong technical knowledge, particularly in CRM systems and policy-driven protocols. This expertise is evident in her various roles across different organizations, where she consistently applies her skills to support both colleagues and customers.