Zachary Dando Thompson
About Zachary Dando Thompson
Zachary Dando Thompson serves as the Principal of Triage Operations at HackerOne, a position he has held since 2021. With a background in technical account management and sales, he has accumulated extensive experience in the cybersecurity field.
Work at HackerOne
Zachary Dando Thompson has been with HackerOne since 2017, progressing through various roles. He currently serves as Principal - Triage Operations, a position he has held since 2021. Prior to this role, he was the Manager of Triage Services for four years, where he oversaw the triage process. He also worked as a Technical Account Manager for a brief period in 2017. His experience at HackerOne reflects a strong focus on operational efficiency and client engagement within the cybersecurity sector.
Previous Employment Experience
Before joining HackerOne, Zachary Dando Thompson held several positions in different organizations. He worked as a Vulnerability Verification Engineer at WhiteHat Security from 2012 to 2016, contributing to the verification of security vulnerabilities. His earlier roles include QA Tester at Activision from 2006 to 2007 and various sales positions at MarketSource and Sears Holdings Corporation. His diverse background includes both technical and customer-facing roles, enhancing his operational capabilities.
Education and Expertise
Zachary Dando Thompson studied at the University of Advancing Technology. His educational background supports his expertise in technology and cybersecurity, which is evident in his career trajectory. His roles have involved a blend of technical knowledge and operational management, particularly in the field of vulnerability assessment and triage operations.
Background in Sales and Management
Zachary Dando Thompson has a background in sales and management, having worked as a Sales Representative at MarketSource and a Consultative Sales Associate at Sears Holdings Corporation. Additionally, he served as an Assistant Manager at Arby's Restaurant Group, Inc. These roles provided him with foundational skills in customer service and team management, which he has applied in his subsequent technical and operational positions.