Sean Scanlon
About Sean Scanlon
Sean Scanlon is a Technical Admin and Support Engineer at Hagerty Consulting in Evanston, Illinois, where he has worked since 2021. He has a background in Creative Writing, which enhances his communication skills in conveying complex technical concepts.
Work at Hagerty
Sean Scanlon has been employed at Hagerty Consulting since 2021, serving as a Technical Admin and Support Engineer. In this role, he is responsible for providing technical support and administration, contributing to the efficiency of IT operations. His position requires a combination of technical knowledge and strong communication skills, allowing him to effectively address complex issues and support users. He has been with the company for three years, operating from Evanston, Illinois.
Previous Experience in IT Support
Before joining Hagerty, Sean Scanlon worked at Select Rehabilitation as a Level 2 Support Technician from 2019 to 2021. His responsibilities included troubleshooting and resolving technical issues for users, enhancing the overall support experience. Prior to that, he spent seven years at Telit Wireless Solutions as an Operations and Support Technician from 2012 to 2019, where he gained extensive experience in technical support and operations management.
Education and Expertise
Sean Scanlon earned a Bachelor's degree in Creative Writing from the University of Illinois at Chicago, studying from 2003 to 2008. His educational background in creative writing enhances his ability to communicate complex technical concepts clearly and effectively. This skill is particularly valuable in the IT and services industry, where clear communication is essential for user support and technical documentation.
Technical Skills and Leadership
In his current role as a Technical Admin and Support Engineer, Sean Scanlon demonstrates strong technical skills alongside his leadership abilities. His experience in various technical support roles has equipped him with the knowledge necessary to lead projects and support teams effectively. His communication skills further complement his technical expertise, allowing him to convey information and instructions clearly to both technical and non-technical audiences.