Suma Oktavianingsih
About Suma Oktavianingsih
Suma Oktavianingsih is a Customer Service Staff member at Halodoc, where she has worked since 2024. She holds a Diploma in Nursing Midwifery from STIKes Bhakti Pertiwi Indonesia and has experience in customer service and data analysis.
Work at Halodoc
Suma Oktavianingsih has been employed at Halodoc as a Customer Service Staff since 2024. She works on-site in Jakarta and has been in this role for 8 months. Her responsibilities include assisting customers and addressing their inquiries, contributing to the overall customer experience at Halodoc.
Education and Expertise
Suma studied at STIKes Bhakti Pertiwi Indonesia, where she focused on Nurse Midwife/Nursing Midwifery. She completed her Diploma of Education from 2016 to 2019, acquiring foundational knowledge and skills in nursing and midwifery. Additionally, she possesses strong data analysis skills, enhancing her ability to interpret and utilize data effectively in her roles.
Background
Prior to her current position, Suma worked at Prudential Indonesia (PT Prudential Life Assurance) as Customer Service Staff for 8 months in a hybrid role from 2022 to 2023. She also has experience in service roles at Fastlab and Klinik Speedlab, where she was appointed as the branch manager for Pulomas. Furthermore, she worked in Case Management at PT. Admedika for 3 months.
Volunteering Experience
Suma volunteered as a COVID-19 vaccine volunteer in the Jabodetabek area under Polda Metro Jaya and in Bogor under EPIC from June to August. This experience reflects her commitment to community service and public health during the pandemic.