Yuli Agustin
About Yuli Agustin
Yuli Agustin is a Customer Service Representative with extensive experience in the field, currently working at Halodoc ID since 2016. She previously held positions at Rakuten, Bank Mega, and Mustika Ratu, and holds a Bachelor of Economics from Universitas Suryadarma.
Current Role at Halodoc ID
Yuli Agustin serves as a Customer Service Representative at Halodoc ID. She has held this position since 2016, contributing to the company's customer support efforts for over eight years. Her role involves addressing customer inquiries, resolving issues, and ensuring a high level of service quality. Working in Jakarta, she plays a pivotal role in enhancing customer satisfaction and loyalty.
Previous Experience at Rakuten
Prior to her current role, Yuli Agustin worked as a Customer Service Representative at Rakuten for ten months from 2015 to 2016. During her tenure, she was responsible for managing customer interactions and providing support to enhance the overall customer experience. This experience helped her develop essential skills in communication and problem-solving.
Experience at Bank Mega
Yuli Agustin worked as a Call Center Agent at Bank Mega from 2012 to 2014, a position she held for two years in Jakarta. In this role, she handled customer inquiries and provided assistance related to banking services. Her experience in the banking sector contributed to her expertise in customer service and support.
Office Administration at Mustika Ratu
Before her roles in customer service, Yuli Agustin was employed as an Office Administrator at Mustika Ratu from 2011 to 2012 for eight months. In this position, she managed administrative tasks and supported office operations, which provided her with a solid foundation in organizational skills and office management.
Education in Business Administration
Yuli Agustin earned a Bachelor of Economics degree in Business Administration and Management from Universitas Suryadarma. She studied from 2007 to 2011, completing her degree over four years. This educational background equipped her with knowledge in business principles and management practices, which she applies in her professional roles.