Doug Stapleton
About Doug Stapleton
Doug Stapleton is a Field Service Manager with extensive experience in the electronics field. He studied Electronics at DeVry Institute of Technology and has held managerial positions at Olympus and Hamamatsu.
Work at Hamamatsu
Doug Stapleton has been employed at Hamamatsu since 2012, serving as the Field Service Manager. His role involves overseeing field service operations, ensuring customer satisfaction, and managing service teams. Based in Chicago, Illinois, he has contributed to the company's service delivery and operational efficiency for over a decade.
Previous Experience at Olympus
Prior to his current position, Doug Stapleton worked at Olympus from 2009 to 2012 as the Manager of Customer Device Integration Technical Support Group (CDI TSG). In this role, he was responsible for managing technical support operations and enhancing customer service processes during his three-year tenure.
Education and Expertise
Doug Stapleton studied at DeVry Institute of Technology from 1986 to 1989, where he focused on Electronics and earned an Electronics Engineering Technology (EET) degree. This educational background has equipped him with the technical knowledge and skills necessary for his roles in field service management and technical support.
Background
Doug Stapleton has a background in electronics and technical support, which has shaped his career in the field service industry. His experience spans various roles that emphasize customer service and technical expertise, contributing to his effectiveness as a Field Service Manager.