Ali Mohr
About Ali Mohr
Ali Mohr is a Strategic Customer Success Manager with extensive experience in customer success roles at various organizations, including PagerDuty and Revinate. He holds a Bachelor of Arts from the University of Arizona and has a passion for travel, having visited over 45 countries.
Work at Handshake
Currently, Ali Mohr serves as a Strategic Customer Success Manager at Handshake, a role he has held since 2022. In this position, he focuses on enhancing customer relationships and ensuring successful outcomes for clients. His experience in customer success management allows him to effectively address client needs and drive satisfaction.
Previous Experience at PagerDuty
Ali Mohr has extensive experience at PagerDuty, where he held multiple roles. He worked as a Senior Enterprise Customer Success Manager for Strategic Enterprise Accounts in 2020, following his tenure as Customer Success Manager II for Strategic Accounts from 2018 to 2020. Additionally, he served as a Customer Success Manager from 2017 to 2018. During his time at PagerDuty, he contributed to various initiatives, including the development of the Gainsight CTA framework and the new hire onboarding process.
Career Background in Customer Success
Before his roles at PagerDuty, Ali Mohr worked at Revinate as a Customer Success Coordinator and later as a Customer Success Manager from 2015 to 2017. His career began at Make-A-Wish® Arizona, where he held several positions including Development Intern, Development Assistant, and Development Coordinator from 2009 to 2013. He also briefly worked as a Customer Service Representative at Henkel.
Education and Expertise
Ali Mohr studied at the University of Arizona, where he earned a Bachelor of Arts (BA) degree. His academic focus included History, Spanish, and Classics. He completed his secondary education at Saguaro High School. This educational background supports his expertise in customer success management and his ability to engage with diverse clients.
Personal Interests and Travel
Ali Mohr has a passion for world travel, having visited over 45 countries. His personal interests include scuba diving, live music, photography, craft coffee, art, interior design, dance, gardening, and thrifting/vintage. These interests reflect his diverse experiences and engagement with different cultures.