Brandon Nguyen
About Brandon Nguyen
Brandon Nguyen is an Education Support Specialist with a background in electronics and software. He has experience in customer support roles and has demonstrated strong social skills throughout his career.
Current Role as Education Support Specialist
Brandon Nguyen currently serves as an Education Support Specialist at Handshake, a position he has held since 2021. In this role, he focuses on providing support and resources to educational institutions and students. His responsibilities include addressing inquiries, offering guidance, and facilitating the use of Handshake's platform for educational purposes. His experience in customer support enhances his ability to assist users effectively.
Previous Experience at Handshake
Prior to his current role, Brandon worked as a Consumer Support Specialist at Handshake for a brief period in 2021. During his two-month tenure, he contributed to customer service efforts, helping users navigate the platform and resolve issues. This experience provided him with insight into the operational aspects of the company and the needs of its users.
Work History at Staples
Brandon worked at Staples as an EasyTech Sales Associate from 2015 to 2017 in the Cupertino, California area. In this role, he was responsible for assisting customers with electronics and software-related inquiries. His performance earned him the Employee of the Month award twice within his first year, reflecting his commitment to customer service and technical support.
Educational Background
Brandon studied at San Jose State University from 2016 to 2020, where he focused on Computer Electronics and Network Technology. He achieved a degree in Industrial Technology. His education provided him with a solid foundation in technical skills and knowledge relevant to his career in support roles within the technology sector.
Skills and Competencies
Brandon possesses strong social skills that enhance his interactions with coworkers and customers. He actively seeks opportunities to apply and improve his skills in electronics and software. His background in customer support and technical knowledge allows him to effectively assist users and contribute to team objectives.