Christopher Merchant
About Christopher Merchant
Christopher Merchant is a Relationship Manager on the Education Success Team at Handshake, where he has worked since 2020. He has a background in journalism and customer success management, with experience at notable organizations including UC Berkeley and True Anthem.
Work at Handshake
Christopher Merchant serves as a Relationship Manager on the Education Success Team at Handshake. He has been with the company since 2020, contributing to its mission of democratizing career opportunities for students. In this role, he focuses on enhancing educational partnerships and has collaborated with over 900 colleges and universities. His work aims to improve the career readiness of students and strengthen connections between educational institutions and employers.
Education and Expertise
Christopher Merchant studied at Product School, where he completed a Product Management program and earned a Product Manager Certificate in 2021. He also holds a Bachelor of Science (B.S.) degree in Journalism from Middle Tennessee State University, which he obtained from 2009 to 2013. His educational background equips him with skills in communication, project management, and customer success.
Background
Christopher Merchant is based in Oakland, California, and has a history of working in the San Francisco Bay Area. His professional journey includes roles in customer success and social media coordination. He has experience in both print and digital journalism, having worked for The Daily News Journal and The Tennessean. His diverse background reflects a commitment to community engagement and educational initiatives.
Previous Work Experience
Prior to his current role at Handshake, Christopher held several positions in customer success and management. He worked at True Anthem as a Customer Success Management Lead from 2018 to 2019 and previously as a Customer Success Manager from 2017 to 2018. He also served as a Social Media Coordinator at UC Berkeley from 2015 to 2017. His experience in these roles has contributed to his expertise in fostering client relationships and enhancing user experiences.
Achievements in Journalism
Christopher Merchant began his career in journalism, working as a Techie journalist for The Daily News Journal from 2013 to 2014. He also served as a Seigenthaler Scholar - Federal Court Reporter at The Tennessean for four months in 2012. His work in journalism provided him with a strong foundation in storytelling and communication, skills that are valuable in his current role in education success.