Craig Aquino
About Craig Aquino
Craig Aquino is a Customer Success Manager at Handshake, where he manages relationships with strategic customers and contributes to internal process scaling. He has extensive experience in customer engagement and marketing, having held various roles at Marin Software, 1800flowers.com, and NBTY.
Current Role at Handshake
Craig Aquino currently serves as a Customer Success Manager at Handshake, a position he has held since 2021. In this role, he manages relationships with some of Handshake's most strategic customers, including Fortune 50, 100, and 500 companies. He plays a key role in evolving the customer journey for Handshake's strategic segment and contributes to scaling internal processes to support hundreds of premium employers.
Previous Experience at Marin Software
Craig Aquino has significant experience at Marin Software, where he held multiple roles. He served as Customer Engagement Manager for Global Strategic Accounts for four months in 2017, followed by a year as Senior Customer Engagement Manager from 2017 to 2018. Additionally, he worked as Customer Success Manager for five months in 2016 and as Customer Engagement Director, Team Lead from 2019 to 2021. His roles involved synthesizing customer feedback and managing strategic accounts.
Experience at 1800flowers.com
At 1800flowers.com, Craig Aquino worked as a Relationship Consultant from 2010 to 2012, where he focused on customer engagement. He later transitioned to the role of Marketing Coordinator from 2012 to 2014. His time at the company contributed to his skills in managing customer relationships and marketing strategies.
Search Engine Marketing Roles at NBTY
Craig Aquino held several positions at NBTY, starting as Search Engine Marketing Coordinator from 2014 to 2015. He then advanced to Search Engine Marketing Strategist from 2015 to 2016 and later served as Manager, Search Engine Marketing for four months in 2016. His roles involved developing and implementing search engine marketing strategies.
Education and Academic Background
Craig Aquino studied at Plainedge High School, where he achieved a New York State Regents Diploma from 2001 to 2005. He then attended SUNY Binghamton, earning a Bachelor of Arts (B.A.) in Philosophy, Politics, and Law from 2005 to 2009. His educational background laid the foundation for his professional career.