Lisa Taylor
About Lisa Taylor
Lisa Taylor is a Strategic Customer Success Manager at Handshake, where she focuses on ensuring the adoption of the platform among top-tier employer partners. With a background in customer success and sales across various organizations, she collaborates with Fortune 100 companies to drive return on investment.
Current Role at Handshake
Lisa Taylor currently serves as the Strategic Customer Success Manager at Handshake, a position she has held since 2020. In this role, she focuses on ensuring the adoption of Handshake's platform among top-tier employer partners. She collaborates with Fortune 100 companies to develop and implement early talent initiatives, driving return on investment for major clients such as UnitedHealth Group, General Motors, and Pfizer.
Previous Experience at Handshake
Prior to her current role, Lisa Taylor worked at Handshake as an Enterprise Customer Success Manager from 2019 to 2020. During her tenure, she was responsible for managing relationships with enterprise clients and ensuring their success with the platform. This experience contributed to her understanding of customer needs and the importance of strategic engagement.
Professional Background
Lisa Taylor has a diverse professional background, having worked in various roles across different organizations. She was a Field Manager at Environment California for three months in 2007, a Team Lead in Sales Development at LinkedIn from 2012 to 2014, and an Account Manager at Hired, Inc. in 2015. Additionally, she held positions at Newton Software as a Senior Customer Success Manager from 2017 to 2019 and at LinkedIn as an Associate Account Manager from 2014 to 2015.
Education and Academic Background
Lisa Taylor studied at the University of Arizona, where she earned a Bachelor of Arts degree in Communication. She also participated in a study abroad program at the University of Westminster. Her educational background has equipped her with skills relevant to her roles in customer success and management.
Early Career and Additional Roles
In her early career, Lisa Taylor held various positions including a Keyholder/Sales Associate at Papyrus and a Hospitality Team Member with the Los Angeles Dodgers. She also worked as an Account Executive for the Dodgers from 2011 to 2012. Additionally, she served as a Media Coordinator Manager Intern at the Arizona Public Interest Research Group (AZPIRG) in 2009.