Lisa Taylor
About Lisa Taylor
Lisa Taylor is a Customer Success Manager for Strategic Accounts at Handshake, where she focuses on helping students from diverse backgrounds launch their careers. With extensive experience in account management and sales development across various high-profile companies, she has built a strong background in customer success management.
Current Role at Handshake
Lisa Taylor currently serves as the Customer Success Manager for Strategic Accounts at Handshake, a position she has held since 2020. In this role, she focuses on managing strategic accounts and enhancing client relationships. Her work supports Handshake's mission to assist students from diverse backgrounds in launching their careers. Taylor's expertise in customer success management is instrumental in driving the company's initiatives.
Previous Experience in Customer Success Management
Before joining Handshake, Lisa Taylor accumulated extensive experience in customer success management. She worked as a Senior Customer Success Manager at Newton Software from 2017 to 2019. Prior to that, she held the position of Enterprise Customer Success Manager at Handshake for one year, from 2019 to 2020. Her background includes leading teams and managing client relationships across various high-profile companies.
Sales Development Background
Lisa Taylor has a strong foundation in sales development, having worked at LinkedIn as a Team Lead in Sales Development from 2012 to 2014. She also served as an Associate Account Manager at LinkedIn from 2014 to 2015. Her roles in these positions involved leading teams and developing strategies to enhance sales performance, contributing to her comprehensive understanding of account management.
Education and Academic Background
Lisa Taylor studied at the University of Arizona, where she earned a Bachelor of Arts degree. She also attended Monta Vista High School and furthered her studies at the University of Westminster. Her educational background has provided her with a solid foundation for her career in customer success and account management.
Early Career Experience
Lisa Taylor began her career with various roles that provided her with diverse experiences. She worked as a Hospitality Team Member for the Los Angeles Dodgers in 2011 and held the position of Account Executive with the same organization for eight months. Additionally, she has experience in retail as a Keyholder/Sales Associate at Papyrus and in environmental advocacy as a Field Manager at Environment California.