Lohana Richmond
About Lohana Richmond
Lohana Richmond is a Customer Education Specialist at Handshake, where she focuses on enhancing customer experience and education. She has a background in project management and has worked in various roles within the tech industry since 2019.
Current Role at Handshake
Lohana Richmond currently serves as a Customer Education Specialist at Handshake, a platform dedicated to democratizing career opportunities for students and recent graduates. She has held this position since 2022 and is based in the San Francisco Bay Area. In her role, she focuses on enhancing customer education and improving user experience.
Previous Experience at Handshake
Lohana Richmond has extensive experience at Handshake, having worked in various roles since 2019. She began as a Support Specialist for four months, then transitioned to a University Support Specialist for one year. From 2020 to 2022, she held the position of Relationship Manager - Education Success, where she contributed to educational initiatives and support.
Professional Background in Tech
Lohana Richmond has a demonstrated history of working in the tech industry. Her experience includes roles that emphasize project management and customer experience, which are critical in her current position. Prior to her tenure at Handshake, she worked as an Account Executive at Yelp for five months.
Educational Background
Lohana Richmond studied at UC Santa Barbara, where she earned a Bachelor of Arts in International/Global Studies from 2016 to 2018. Prior to this, she attended Santa Barbara City College, completing two Associate of Arts degrees in Environmental Studies and Social and Behavioral Science from 2014 to 2016.
Additional Work Experience
In addition to her roles at Handshake and Yelp, Lohana Richmond has worked in various capacities. She served as an Editorial and Social Media Assistant at Santa Barbara SEASONS Magazine for 11 months and worked in production and operations at Parker Clay for four months in 2018.