Mallory Wheaton
About Mallory Wheaton
Mallory Wheaton serves as the VP of Customer Sales at Handshake, where she focuses on enhancing customer success through process optimization and data analysis. She has a diverse background in SaaS, having held various roles in customer success and business development across multiple companies.
Current Role at Handshake
Mallory Wheaton currently serves as the Vice President of Customer Sales at Handshake, a position she has held since 2023. In this role, she focuses on driving customer engagement and sales strategies within the organization. Her responsibilities include optimizing processes and enhancing customer success through data analysis and cross-functional collaboration.
Previous Experience at Handshake
Mallory Wheaton previously worked at Handshake as the Chief of Staff for a duration of seven months in 2022 to 2023. Before that, she held the position of Vice President of Customer Success & Account Management from 2021 to 2022 for one year. In these roles, she contributed to improving customer satisfaction and operational efficiency.
Educational Background
Mallory Wheaton studied at the University of Michigan, where she earned a Bachelor of Science (B.S.) degree in Environmental Science and Spanish. Additionally, she attended Universidad de Sevilla, further enhancing her educational qualifications and language skills.
Professional Experience in SaaS and Consulting
Mallory Wheaton has a strong background in post-sales leadership within the SaaS industry, particularly in the Higher Education and HR tech sectors. She has held various positions, including Consulting Analyst at Huron Consulting Group from 2013 to 2015, and roles at Zenefits, where she served as Senior Enterprise Implementation Manager and Customer Success Lead from 2015 to 2017.
Internship Experience
In 2012, Mallory Wheaton completed a three-month internship as a Business Development Intern at SolFocus in San Jose, California. This early experience contributed to her understanding of business development within the technology sector.