Nicholas Burbach
About Nicholas Burbach
Nicholas Burbach is a Technical Support Specialist who has been working remotely at Handshake since 2020. He has accumulated four years of experience in his role.
Work at Handshake
Nicholas Burbach has been employed at Handshake since 2020, serving as a Technical Support Specialist. In this role, he provides remote support to clients and users, addressing technical issues and ensuring smooth operation of Handshake's services. His responsibilities include troubleshooting, resolving inquiries, and assisting users with their technical needs.
Professional Role and Responsibilities
As a Technical Support Specialist, Nicholas Burbach focuses on delivering high-quality technical assistance. He engages with users to identify problems, offers solutions, and guides them through technical processes. His role is crucial in maintaining customer satisfaction and ensuring that users can effectively utilize Handshake's offerings.
Experience in Technical Support
Nicholas Burbach has accumulated four years of experience in the technical support field since joining Handshake. His expertise includes understanding complex technical issues and providing clear, actionable guidance to users. This experience enhances his ability to manage various support scenarios effectively.