Quincy Wright
About Quincy Wright
Quincy Wright is a Senior Enterprise Customer Success Manager with extensive experience in customer success roles across various organizations, including Google and Handshake. He holds a Bachelor's degree in Communication and a Master's degree in Educational Leadership and Policy Studies from Boston University.
Current Role at Handshake
Quincy Wright serves as the Senior Enterprise Customer Success Manager at Handshake, a position held since 2024. In this role, he focuses on enhancing customer satisfaction and ensuring successful adoption of Handshake's services among enterprise clients. His experience in customer success enables him to effectively address client needs and foster long-term relationships.
Previous Experience at Handshake
Prior to his current role, Quincy Wright worked at Handshake as an Enterprise Customer Success Manager from 2021 to 2024. During this time, he was responsible for managing enterprise accounts and driving customer engagement. His contributions helped improve client retention and satisfaction during his tenure.
Career Background
Quincy Wright has a diverse career background in customer success and account management. He worked at EVERFI as a Customer Success Manager from 2017 to 2020 and later as a Senior Account Manager from 2020 to 2021. His experience also includes a role as a Customer Success Manager at Strive in 2021, and earlier positions at Google as an Associate Account Strategist and Administrative Assistant.
Educational Background
Quincy Wright holds a Bachelor's degree in Communication with a concentration in Advertising and a minor in History from Boston University, completed in 2012. He furthered his education at Boston University Wheelock College of Education & Human Development, earning a Master's degree in Educational Leadership and Policy Studies in 2017.
Experience in Higher Education
Quincy Wright served as the Assistant Director of Admissions at Boston University from 2013 to 2017. In this role, he was involved in the admissions process, contributing to the recruitment and selection of students. His experience in higher education complements his skills in customer success and client management.