Val Wong
About Val Wong
Val Wong is an IT Systems Administrator with a diverse educational background and extensive experience in technical support roles. They have worked at notable companies such as OpenTable and Comcast, and currently serve at Handshake, combining strong customer service skills with technical expertise.
Current Role at Handshake
Val Wong serves as an IT Systems Administrator at Handshake, a position held since 2021. In this role, Wong applies a combination of technical knowledge and customer service skills to manage and support IT systems. Wong's experience in this capacity contributes to the efficiency and effectiveness of the company's IT infrastructure.
Previous Experience at OpenTable
Prior to joining Handshake, Val Wong worked as an IT Support Technician at OpenTable from 2015 to 2021. Based in Denver, Colorado, Wong provided technical support and solutions to enhance user experience. This six-year tenure allowed Wong to develop a strong foundation in IT support and customer service.
Educational Background
Val Wong has an extensive educational background. Wong earned a Master of Arts in Intermedia/Multimedia from California State University - East Bay, studying from 2012 to 2014. Additionally, Wong holds a Bachelor's degree in Communication from the University of California, Davis, completed between 1999 and 2004. Wong also pursued legal studies at Temple University and obtained a Certificate in American Legal Studies from 2009 to 2010.
Technical Skills and Certifications
Val Wong possesses a diverse skill set in IT, underscored by the Security+ CE certification, which demonstrates expertise in IT security. Wong also completed a Full Stack Web Developer certificate at the University of California, Berkeley in 2017. These qualifications reflect a commitment to continuous improvement and professional development in the technology field.
Early Career Experience
Before establishing a career in IT, Val Wong gained experience in various roles. Wong worked as a Business Account Executive at Verizon Wireless from 2005 to 2007 in San Jose, California. Additionally, Wong interned at Comcast as a Sports News Intern in 2013 for three months in the San Francisco Bay Area, which provided insights into the intersection of technology and media.