Vivian Hou
About Vivian Hou
Vivian Hou is the Director of Product Strategy & Operations at Handshake, with a diverse background in strategic initiatives and consulting roles across various organizations.
Director, Product Strategy & Operations at Handshake
Vivian Hou currently holds the position of Director, Product Strategy & Operations at Handshake. She assumed this title in 2023 and is based in San Francisco, California, United States. In her role, Vivian is responsible for defining the company's Strategic Pillars for 2024, influencing R&D roadmaps, organizational structure, and investment prioritization. She also reshaped pricing and packaging strategies to enhance customer adoption and align with the company's revenue growth objectives. Additionally, she established and manages the company's roadmapping processes and R&D operating cadence.
Former Positions at Handshake
Vivian Hou has held several key positions at Handshake, contributing significantly to the company's growth and strategic direction. She served as Head of Skills and Learning Marketplace from 2022 to 2023 and as Senior Manager, Strategic Initiatives from 2020 to 2022. Prior to these roles, she started as a Strategy Consultant in 2020. Her work included launching a user-generated content platform that resulted in a 13.2% increase in weekly mobile sessions among the first 400,000 users.
Consultant Experience
In addition to her roles at Handshake, Vivian Hou has notable consulting experience. In 2020, she worked as a Consultant for the California Governor's Office of Planning and Research (OPR) for two months. She also served as an International Consultant for the Ethiopian Agricultural Transformation Agency (ATA) on externship from Bain from 2018 to 2019, where she was based in Addis Ababa, Ethiopia.
Career at Bain & Company
Vivian Hou was a Manager at Bain & Company from 2015 to 2020, based in San Francisco, California. During her five-year tenure, she was involved in various strategic initiatives, gaining extensive experience that she later leveraged in her subsequent roles.
Educational Background
Vivian Hou earned her Bachelor of Arts (B.A.) degree in Economics and International Relations from the University of Pennsylvania, where she studied from 2009 to 2013. She completed her high school education at Eastview Senior High School in 2009. Her educational background laid the foundation for her career in strategic planning and operations.