Jordan Jeff Go
About Jordan Jeff Go
Jordan Jeff Go is a transcriptionist currently employed at Wipro Limited and 3Play Media, with a background in information technology and customer support. He aspires to become a gaming programmer and has experience in handling B2B clients.
Current Work at Happy Scribe
Jordan Jeff Go has been employed as a Transcriptionist at Happy Scribe since 2021. This role is performed remotely from Spain. In this position, he is responsible for converting audio and video content into written text, ensuring accuracy and clarity in the transcription process. His experience in this field contributes to the efficiency and quality of the services provided by Happy Scribe.
Current Work at Wipro Limited
Since 2023, Jordan Jeff Go has been working at Wipro Limited as part of the Information Technology Service Desk. This role is hybrid, allowing him to work both on-site and remotely in the Philippines. His responsibilities include providing IT support and assistance to clients, leveraging his background in technology and customer service.
Previous Experience in IT Service Desk Roles
Jordan Jeff Go has extensive experience in IT service desk roles. He previously worked at NEXTGEN Group for 11 months in 2008, providing on-site support. He also held positions at WNS, Genpact EMEA, and Convergys Intelligent Contact, where he handled various customer support tasks. His experience includes managing B2B client interactions, enhancing his skills in technical support and customer service.
Education and Expertise
Jordan Jeff Go studied at Zuitt - Coding Bootcamp, where he completed a Full-Stack Web Developer program from 2022 to 2023. He also holds an Associate's degree from STI College, which he obtained over a span of 22 years. His education has equipped him with a solid foundation in information technology, programming, and web development.
Career Aspirations
Jordan Jeff Go aspires to develop programs specifically for small businesses in the future. He aims to leverage his technical skills and experience in IT to create solutions that meet the needs of smaller enterprises. Additionally, he has a career goal of becoming a successful gaming programmer, indicating his interest in the gaming industry and software development.