Aarshi M.

Head Of Customer Relationship Management @ Harley-Davidson

About Aarshi M.

Aarshi M. serves as the Head of Customer Relationship Management at Harley-Davidson Motor Company in Gurugram, India, where she has worked since 2023. She holds a Bachelor's degree in English Language and Literature from Hansraj College and is currently pursuing a master's degree in English from IGNOU.

Current Role at Harley-Davidson

Aarshi M. serves as the Head of Customer Relationship Management at Harley-Davidson Motor Company, a position she has held since 2023. Based in Gurugram, Haryana, India, she focuses on enhancing customer satisfaction through innovative CRM strategies. Her role involves overseeing customer interactions and developing initiatives to strengthen relationships with clients.

Education and Academic Pursuits

Aarshi M. completed her Bachelor of Arts in English Language and Literature at Hansraj College from 2016 to 2019. She is currently pursuing a master's degree in English from IGNOU, reflecting her commitment to continuous learning and professional development in her field.

Professional Background in CRM

Aarshi M. has extensive experience in customer relationship management. Prior to her current role, she worked at The Trisara Group as a Customer Relationship Manager from 2021 to 2023. She also held positions as a Customer Relationship Management Specialist at AVL Infrastructure Pvt Ltd and Axiom Landbase Pvt. Ltd. from 2019 to 2021, and has experience as a Senior Counselor at OJAANK IAS ACADEMY from 2017 to 2019.

Skills and Professional Philosophy

Aarshi M. believes in the power of communication, collaboration, and creativity as essential components for professional growth. She is passionate about accelerating customer satisfaction and is eager to learn new skills and explore opportunities within the CRM domain. Her approach emphasizes the importance of innovative strategies in enhancing customer experiences.

Networking and Professional Connections

Aarshi M. is actively seeking to connect with like-minded professionals to expand her network. She values collaboration and aims to engage with others in the CRM field to share insights and foster professional relationships that can lead to mutual growth.

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