Arthur Richter
About Arthur Richter
Arthur Richter serves as the LATAM Customer Experience Lead at Harley-Davidson Motor Company, a position he has held since 2021. He has extensive experience within the company, having worked in various roles related to customer experience and marketing since 2012.
Work at Harley-Davidson
Arthur Richter has held multiple positions at Harley-Davidson Motor Company since 2012. He currently serves as the LATAM Customer Experience Lead, a role he has occupied since 2021. Prior to this, he was the Customer Experience Lead for Brazil from 2019 to 2021. His earlier roles include Customer Experience and Events Manager for Latin America in 2015, Marketing Lead for Latin America from 2018 to 2019, and Customer Experience Analyst from 2014 to 2015. He also worked as a Public Relations Assistant Intern and H.O.G. Coordinator for Brazil during his tenure.
Education and Expertise
Arthur Richter studied at ESPM Escola Superior de Propaganda e Marketing, where he focused on Marketing and earned a degree in Advertising and Marketing from 2010 to 2013. His educational background laid the foundation for his career in marketing and customer experience within the automotive industry.
Background
Before joining Harley-Davidson, Arthur Richter gained experience through various roles. He worked as a Marketing Intern at Grupo Gtex Brasil in 2012. Additionally, he held positions at ESPM Jr., where he was an HR and Quality Trainee and later managed the market, legal, and financial department. These roles contributed to his skill set in marketing and customer relations.
Career Progression
Arthur Richter's career at Harley-Davidson showcases a steady progression through various roles. He began as a Public Relations Assistant Intern and advanced to positions of increasing responsibility, including Customer Experience Analyst and Marketing Lead. His diverse experience within the company has equipped him with a comprehensive understanding of customer experience strategies in the Latin American market.