Biplav Arya
About Biplav Arya
Biplav Arya is a Manager of Marketing and Public Relations at Harley-Davidson Motor Company, where he has worked since 2013. He has extensive experience in marketing within the premium automobile sector and a background in IT service management.
Work at Harley-Davidson
Biplav Arya has been serving as the Manager of Marketing and Public Relations at Harley-Davidson Motor Company since 2013. In this role, he has accumulated over 11 years of experience, focusing on enhancing the brand's visibility and engagement within the premium automobile sector. His responsibilities include developing marketing strategies and managing public relations initiatives that align with the company's objectives.
Education and Expertise
Biplav Arya completed his education at National High School in Calcutta, where he studied Commerce. He achieved an undergraduate degree and also completed his Higher Secondary education in the same field. His educational background provides a foundation for his extensive experience in marketing and branding, particularly within the premium automobile industry.
Background in IT and Customer Support
Biplav Arya has a background in IT service management, focusing on technical support for Microsoft Operating Systems and virus troubleshooting. He has also provided inbound customer support for order provisioning for British Telecom customers. This technical expertise complements his marketing skills, allowing him to understand customer needs and enhance service delivery.
Previous Employment Experience
Before joining Harley-Davidson, Biplav Arya worked at HCL Technologies Ltd. as a Training Coordinator from 2002 to 2012. He also held the position of Assistant Manager of Operations at Teleperformance India from 2012 to 2013. During his career, he has worked with major clients such as Microsoft, McAfee Internet Security, British Telecom, and AT&T, focusing on BPO/KPO operations and customer service training.