Christina Adkins
About Christina Adkins
Christina Adkins is a Senior Operations Specialist at Harley-Davidson Motor Company, where she has worked since 2018. She has a background in information technology and has held various roles, including Help Desk Support in the United States Air Force and Business Systems Analyst at NTT DATA Services.
Current Role at Harley-Davidson
Christina Adkins serves as a Senior Operations Specialist at Harley-Davidson Motor Company since 2018. Based in Valley View, Ohio, she focuses on providing hyper care training support to new dealers within the Harley-Davidson Dealer Network. Her responsibilities include evaluating and writing enhancement requests for software integration, managing projects, and collaborating with software development teams to analyze the impact of new programming on dealer management systems.
Previous Experience at United States Air Force
Prior to her current role, Christina worked at the United States Air Force as Help Desk Support in 2000 for 8 months at Kadena AFB, Okinawa, Japan. This experience provided her with foundational skills in technical support and problem-solving within a military environment.
Education and Expertise
Christina holds a Master's Degree in Information Technology Information Assurance from the University of Maryland University College, which she completed from 2011 to 2014. She also earned a Bachelor's Degree in Information Technology from the University of Maryland Global Campus, studying from 1999 to 2011. Additionally, she obtained a Certificate in Business from Portage Lakes Joint Vocational School in 1996.
Professional Background at NTT DATA Services
Before joining Harley-Davidson, Christina worked as a Business Systems Analyst at NTT DATA Services from 2016 to 2018 in Plano, Texas. In this role, she contributed to analyzing and improving business systems, enhancing her skills in systems analysis and project management.
Teaching and Mentorship Roles
In addition to her work at Harley-Davidson, Christina has been a Lab/Teaching Assistant at the University of Maryland University College since 2017. In this capacity, she supports students in Computer Networks and mentors new employees in her current role, demonstrating her commitment to education and professional development.