Coursaux Didier
About Coursaux Didier
Didier Coursaux serves as the Regional Technical Lead for France, Belgium, and Switzerland at Harley-Davidson Motor Company, where he has worked since 2001. He has over two decades of experience in technical leadership and after-sales management within the automotive industry.
Current Role at Harley-Davidson
Currently, Coursaux Didier serves as the Regional Technical Lead for France, Belgium, and Switzerland at Harley-Davidson Motor Company. He has held this position since 2001, contributing over 23 years of experience in the role. His responsibilities include overseeing technical operations and ensuring high standards in after-sales service across these regions. His extensive knowledge of the motorcycle industry supports the company's commitment to customer satisfaction and operational excellence.
Previous Experience at Volvo Car Group
Before joining Harley-Davidson, Coursaux Didier worked at Volvo Car Group as the After Sales Quality Process Manager from 1991 to 2001. During his ten years in Göteborg, Vaestra Goetaland, Sweden, he focused on enhancing after-sales processes and quality management. His role involved developing strategies to improve customer service and operational efficiency within the automotive sector.
Background in Technical Training at Renault
Coursaux Didier began his career at Renault, where he served as a Cotech Technical Trainer from 1988 to 1991. In this role, he was responsible for training staff on technical processes and product knowledge. His experience at Renault laid the foundation for his expertise in technical leadership and after-sales management in the automotive industry.
Expertise in After-Sales Management
With over two decades of experience in technical leadership, Coursaux Didier has developed a strong focus on after-sales management. His work spans multiple European regions, including France, Belgium, and Switzerland. He has a proven track record in managing after-sales, parts, and accessories, which has been instrumental in enhancing customer satisfaction and service quality within the automotive sector.