Della Michnavich
About Della Michnavich
Della Michnavich serves as the Manager of Asset Management at Harley-Davidson Motor Company, where she has worked since 2019. With a background in IT administration and a focus on performance metrics, she has developed expertise in IT service management and process improvement.
Current Role at Harley-Davidson Motor Company
Della Michnavich serves as the Manager of Asset Management at Harley-Davidson Motor Company, a position she has held since 2019. In this role, she is responsible for overseeing asset management strategies and ensuring efficient utilization of resources within the organization. Her work contributes to the overall operational effectiveness of the company in the Greater Milwaukee Area.
Previous Experience at Harley-Davidson
Prior to her current role, Della Michnavich worked at Harley-Davidson in various capacities. She served as an IT Services Lead from 2017 to 2019 and as an IT Service Management Analyst from 2015 to 2017. Her experience in these positions involved managing IT services and implementing processes that enhance service delivery and operational efficiency.
Education and Expertise
Della Michnavich earned her Bachelor of Applied Arts & Science in Computer Information Systems from Tarleton State University, studying from 2011 to 2013. She also holds an Associate of Applied Science in Information Security from Tarrant County College, which she completed from 2008 to 2011. Her educational background supports her expertise in developing KPIs and metric reports for measuring IT performance.
Specialization in IT Service Management
Della Michnavich specializes in IT service management, with a strong focus on incorporating Six Sigma and Lean Process improvements. She has extensive experience in incident and problem management process maturity. Her work has involved exposure to ITIL and IT Service Management processes on an international scale, particularly within the manufacturing and banking sectors.
Career History and Roles
Della Michnavich has held various roles throughout her career. She worked as an IT Administrator at Longhorn Harley-Davidson from 2005 to 2011 and as a Business Analyst/Project Manager at Cash America from 2013 to 2014. Additionally, she served as an Event Coordinator at North Texas Outdoors from 2012 to 2017. These roles have contributed to her diverse skill set and understanding of both IT and operational processes.