Ed Herten
About Ed Herten
Ed Herten is the Director of Business Innovation at Harley-Davidson Motor Company, where he has worked since 2021. He has extensive experience in business innovation and customer-centric programs, having held various leadership roles in multiple organizations over the past two decades.
Current Role at Harley-Davidson
Ed Herten serves as the Director of Business Innovation at Harley-Davidson Motor Company, a position he has held since 2021. In this role, he focuses on enhancing motorcycle features by collaborating with a diverse network of stakeholders, including dealers, engineers, and designers. Herten works closely with the Motorcycle Management Team based in Milwaukee while stationed in the UK. His responsibilities include leading initiatives that drive innovation within the company.
Previous Experience at C Space
Herten held multiple roles at C Space, serving as Director of Customer Centricity Programmes from 2019 to 2021 and as Executive Director of Innovation from 2014 to 2020. During his tenure, he contributed to customer-focused initiatives that aimed to enhance the overall client experience. His experience at C Space spanned a total of six years, during which he operated from the London office.
Background in Innovation and Business Development
Ed Herten has a significant background in innovation and business development. He worked as a Partner at ?What If! Innovation for ten years, from 2001 to 2011, where he focused on developing innovative solutions for various clients. Additionally, he served as the Head of Business Development at Ministry of Sound for five months in 2013 and as Head of New Service Development at Tech Nation for seven months in 2021.
Education and Academic Achievements
Herten studied at the University of Bath, where he earned a Doctor of Business Administration (DBA) degree in Business & Management from 1990 to 1995. He also attended Epsom College, which contributed to his foundational education. His academic background supports his extensive career in business innovation and management.
Leadership in Innovation Labs
Herten established an innovation lab aimed at launching new services specifically for UK tech founders and their teams. This initiative reflects his commitment to fostering innovation within the tech sector and supporting emerging businesses. His leadership in this area highlights his focus on creating impactful solutions that meet the needs of the market.