Erika Hahn
About Erika Hahn
Erika Hahn serves as the Lead Technical Instructor at Harley-Davidson Motor Company, where she has worked since 2014. She specializes in developing training for software updates and has a background in payroll training and application support.
Work at Harley-Davidson
Erika Hahn has served as the Lead Technical Instructor at Harley-Davidson Motor Company since 2014. In this role, she has been responsible for developing and executing training programs for new software releases and enhancements. Her work is based in Valley View, Ohio, where she has contributed to the training and development of staff in the technical aspects of the company's software systems.
Previous Experience at Heartland Ovation Payroll
Before joining Harley-Davidson, Erika Hahn worked at Heartland Ovation Payroll from 2008 to 2014. She held the position of Senior Payroll Training Specialist/Help Desk Application Support, where she resolved client software concerns and provided assistance to the Help Desk. Additionally, she worked as a Conversion Specialist for one year, where she proactively identified and recommended new courses and delivery methods based on software capabilities.
Education and Expertise
Erika Hahn studied at Westlake High School and later attended Lorain County Community College, where she achieved a degree in Business Administration and Management, General. Her educational background supports her expertise in training and technical instruction, particularly in software applications.
Technical Skills and Contributions
In her current role at Harley-Davidson, Erika Hahn has assisted the Quality Assurance team by testing updates to multiple software applications. She has recreated scenarios within various software systems for potential escalation to QA or Development teams, demonstrating her technical skills and contributions to software quality and functionality.